Frequently Asked Questions (FAQ)
1. How should the products be consumed?
Follow the recommended usage instructions on the product packaging or product page. Different products can be combined according to morning or evening routines, daily maintenance, or personal needs.
2. Can the products be consumed daily?
It is generally recommended to consume the suggested amount daily as part of a regular wellness routine. For special health conditions, consult a doctor or professional before use.
3. When is the best time to take Lumi Glow?
It can be taken on an empty stomach or 30 minutes after a meal. Consistent daily use according to personal habits is recommended.
Combining it with nutrients such as Vitamin C, Selenium, and Vitamin E helps provide more comprehensive skin-brightening support.
4. When is the best time to take Collagen Glow — morning or night?
The best time depends on individual skincare goals, but consistency is key for optimal results.
- Morning: Ideal for daytime care and antioxidant protection. Taking it with Vitamin C may enhance results.
- Night: Suitable for nighttime care to support skin repair and regeneration.
5. Can the products be consumed during pregnancy or breastfeeding?
If pregnant, breastfeeding, or experiencing any health conditions, consult a doctor before consumption.
6. Can the products be taken while on medication or undergoing treatment?
If taking medication, receiving treatment, or managing chronic health issues, consult a doctor or healthcare professional before deciding whether the products are suitable.
7. Are the products suitable for everyone?
The products are generally suitable for daily wellness, but individual needs and conditions vary. Usage should be based on personal circumstances.
8. How should the products be stored after opening?
Consume as soon as possible after opening. Unopened products should be stored in a cool, dry place away from direct sunlight and high temperatures.
9. Can multiple products be taken together?
Some products can be combined based on personal needs, such as for beauty care, nutritional support, or daily health maintenance. Follow the recommended dosage, and contact customer service if unsure.
10. Do the products contain allergens?
Some products may contain soy or other allergens. Read the ingredient list carefully before purchase. If allergic to any ingredient, consult a professional before use.
11. How long should the products be taken before observing results?
Wellness is a gradual process. Consistent use according to the recommended dosage, along with healthy lifestyle habits, diet, and rest, allows for better observation of personal progress.
12. When will the order be shipped?
Once the order is confirmed, shipping will be arranged as soon as possible, typically within 3–5 working days. Actual delivery time may vary depending on location, logistics, and holidays.
13. Can products be returned or exchanged?
Due to product nature and hygiene considerations, returns or exchanges are generally not accepted. If the product packaging is damaged or defective upon receipt, contact customer service promptly for assistance.
